What We Collect and Why It Matters
When you open an account, we collect the details you provide — name, contact information, and the payment method you choose, whether that is bKash, Nagad, or Rocket. Transaction records tied to your wallet are retained to process withdrawals, verify account activity, and meet any obligations
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that apply in your eligible region. We also collect device and session data automatically: your IP address, browser type, and pages visited. This helps us keep the account environment stable and detect unusual access patterns. We do not sell your personal data to third parties. Payment
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data linked to bKash, Nagad, or Rocket is used only to process the transaction you initiated and to maintain an accurate account history. If you contact our support team, that conversation is logged and kept for a reasonable period so we can follow up accurately. Retention
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periods vary by data type and by what local law requires in your jurisdiction. You can request a summary of what we hold at any time through the contact path in the support section below.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.