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What You Agree to When You Use gig4u

These terms set out the rules for using your gig4u account — from how you fund it with bKash, Nagad, or Rocket to how withdrawals are processed and what happens if something goes wrong.

Account eligibility appliesLocal law governs accessbKash, Nagad, Rocket coveredWithdrawals subject to verificationTerms updated without prior notice
gig4u What You Agree to When You Use gig4u
TERMS CONTACT

Reach Us About These Terms

If any part of these terms is unclear or you need to raise a dispute, our support team handles account and policy queries directly. Bring your registered mobile number and the transaction reference for any payment issue — that speeds things up on our end.

Live Chat Available through your account dashboard. Fastest path for urgent account or payment queries tied to bKash, Nagad, or Rocket transactions.
Email Support Send detailed policy or dispute queries to our support address. Include your account ID and a clear description of the issue for a quicker response.
Help Centre Our help pages cover account verification steps, wallet linking, and withdrawal holds. Check there first before raising a formal dispute.
ACCOUNT SECURITY

How We Protect Your Account and Data

Your account security is handled through OTP verification on every login and withdrawal request. We do not store your bKash, Nagad, or Rocket PIN — wallet transactions are authenticated on your mobile app, not on our side. If you suspect unauthorised access, contact support immediately and we will place a temporary hold on your account while we investigate.

OTP Verification

Every withdrawal triggers an OTP to your registered number. No payout moves without that confirmation step, which keeps your wallet balance under your control.

Data Retention

We hold your account data for as long as your account is active and for a period after closure as required by applicable regulations in supported regions.

Account Changes

To update your registered mobile number or linked wallet, submit a request through live chat with identity confirmation. Changes take effect after our team verifies the request.

Policy Requests

You may request a summary of the data we hold on your account by contacting support. We respond to verified requests within a reasonable timeframe under applicable rules.

Common Questions About These Terms

These are the questions we hear most often about how our terms work in practice.

These terms apply to anyone who opens an account on gig4u and uses it to deposit, play, or withdraw — regardless of which wallet method you use.

Access depends on your local law and the regions we currently support. It is your responsibility to confirm that using this platform is permitted where you are located.

We may suspend or close your account if you breach these terms. Any pending withdrawal at the time of closure is subject to our verification process before release.

Contact support through live chat with your transaction reference and registered number. We review wallet transaction disputes and respond through the same channel.

We post updated terms on this page. Continuing to use your account after a change is posted means you accept the revised terms — check this page periodically.

Send a closure request through email support or live chat. We will process it after verifying your identity and confirming there are no pending withdrawals on the account.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.